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Disable or Enable Features

How to disable and re-enable features in the app for troubleshooting.

If you are having issues with a specific feature of ScriptRunner, we suggest disabling all ScriptRunner scripts for that feature and re-enabling one-by-one to identify the source of the problem. For example, to troubleshoot macros:

  1. Navigate to Macros.
  2. Click the Cog drop-down under Actions.
  3. Select Disable from the list.
  4. Repeat this for all configured macros.
  5. Re-enable macros one by one and test.

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