Use IP Addresses
Learn how to use ScriptRunner for Confluence Cloud's IP address to configure your firewall or network security settings.
You can use ScriptRunner for Confluence Cloud's IP addresses to configure your firewall or network security settings, allowing traffic from the app. This is essential for establishing a secure and reliable integration between your system and ScriptRunner for Confluence Cloud, particularly when the app needs to communicate with on-premises infrastructure or cloud services protected by a firewall.
Important Information Regarding ScriptRunner and Network Security
- Certain functionalities of ScriptRunner may be impacted when operating within environments protected by firewalls or within corporate networks that enforce strict security protocols.
- To ensure uninterrupted service and optimal performance, it may be necessary for your network administrator to allowlist specific IP addresses used by ScriptRunner.
- To request the current list of IP addresses, please submit a Support ticket via our Adaptavist Product Support Portal. Our Support team will promptly provide you with the necessary information and any additional guidance required.
- Please note that access to our IP addresses for allowlisting is granted selectively, based on specific customer requirements and use cases. This approach helps us maintain the highest standards of service quality and network security across all customers.
- Additionally, we reserve the right to update our hosting infrastructure or modify IP addresses as needed. In such cases, affected customers will be notified well in advance to allow sufficient time for any required adjustments.
- Once you have requested the IP addresses from Support, you can consult Atlassian's documentation for instructions on how to allowlist IP addresses on Atlassian Cloud products. Note that you may have additional systems that require ScriptRunner's IP addresses to be allowlisted.