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Using Multiple Quick Filters

Problem Description

Some child issues are displayed on the Hierarchy Tree of the Quick Filter I created because the Show All Child Issues toggle is switched on. When another Quick Filter is selected in conjunction with this Quick Filter, I expect specific child issues that appeared when these Quick Filters were individually selected to be visible. But this is only sometimes the case.

Example Use Case

I configured two Quick Filters that allow me immediate access to the issues assigned to me and a specific set of issues I monitor.

The JQL query of each of these Quick Filters is:

My Issues

assignee = currentUser()

Test Issues

parentEpic in (TEST-1, TEST-4)

Stories are linked to Epics through the Parent field, and Tasks are linked to Stories via the 'Parent-Child' issue link type. This is also accounted for in the Tree Configuration.

Show All Child Issues ON

This is what the Hierarchy Tree looks like with each Quick Filter selected when the Show All Child Issues toggle is switched on.

My Issues

I am assigned issues TEST-3, TEST-6, and TEST-7.

Test Issues

Show All Child Issues OFF

This is what the Hierarchy Tree looks like with each Quick Filter selected when the Show All Child Issues toggle is switched off.

My Issues

Test Issues

Note that while TEST-6 appeared on the Hierarchy Tree, TEST-3 and TEST-7 are not displayed.

The same set of issues are returned in the search result of the parentEpic in (TEST-1, TEST-4) query in the Issue Navigator.

Note that TEST-6 is part of the search result.

Although TEST-3 and TEST-7 are visible when the 'My Issues' and 'Test Issues' Quick Filters were individually selected (with Show All Child Issues switched on), they were not retrieved by the query parentEpic in (TEST-1, TEST-4).

As a result, when both the 'My Issues' and 'Test Issues' Quick Filters are active, they are not displayed on the Hierarchy Tree.

Summary

If you are using multiple Quick Filters, the filters are evaluated using the AND operator. This means an issue must fulfil the criteria for all of the Quick Filters to be included in the results.

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