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Plans and Billing

Find the information you need about purchasing our app here.

All workspaces under the Team will share the limits relevant to the selected plan and be billed centrally.

When you need to upgrade, you can either upgrade an existing Team or create a new one on the plan you need.

Note: Custom plans

Contact us if you want to work together to create a bespoke integration for your needs.

Upgrade a Free Plan to Basic, Advanced, Pro, or Custom

Start the upgrade procedure from within ScriptRunner Connect.
  1. Click Team Settings and select the Plans option.
    The Plans tab appears.
  2. Select your desired payment frequency, monthly or annually.
    Note: Card or invoice? 💳 🧾

    Monthly payments must be made using a credit/debit card.

    Yearly billing allows you to pay via card or invoice and receive a discount. 😏

  3. Click the Upgrade option for your desired plan.
    The plan summary dialog appears.
  4. Click the Upgrade button to confirm.
  5. Complete the payment and billing details:
    1. Select if you're paying via invoice or credit/debit card, then click Next.
    2. Elect to use the existing billing contact on file for the team or create a new one.
    3. Click Proceed to Payment.

      If you opted to receive an invoice, it will be sent to your email. If you elected to pay with a credit/debit card, a checkout tab appears to complete the checkout process.

A new plan confirmation appears. Your new plan is active and ready to use!

Note: Upgrade billing 🗓️

Upgraded plans activate immediately. If applicable, your next bill will include the days of upgraded plan use within the current billing cycle.

Review the Billing Details tab for a plan summary.

Create a New Team on the Basic, Advanced, Pro, or Custom Plan

Follow the steps below to create a new Team and paid plan:
  1. Click the Team Selector under the ScriptRunner Connect logo.
    A drop-down menu opens.
  2. Click New Team.
    1. Give your team a Name and Description, if desired.
    2. Click Next.
  3. Select your desired payment frequency, monthly or annually.
  4. Click Select Plan for the plan you want for the new team.
  5. Select your desired payment method: Card or Invoice. Click Next.
  6. Invite the members you'd like to add to this new team by entering their email addresses in the provided text box, separating each with a comma.

    Then, click Next.

  7. Please use your existing details if you've purchased a plan before, or provide us with a Contact Name and Email for billing details.
    1. Click Proceed To Payment.
  8. Fill out your payment details and click Subscribe to activate your new team.

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