Authenticating with a Jira Cloud Instance

The authentication process is simple for Jira Cloud customers. Just follow these steps!

  1. On the app home page, click Jira Cloud.

    The Authentication wizard opens.

  2. Click Authenticate to open your Atlassian Cloud account in a new browser tab.

    A new browser tab opens.

  3. Use the Authorize For dropdown to select the Jira Cloud instance you want to connect with Playbook for Jira, then click Accept.

    Authentication blocker  ðŸ›‘

    Is Accept grayed out? Read this.

    A success message appears in the browser once the authentication is complete.


  4. Return to the Playbook for Jira app in Slack.
    A congratulatory message awaits you on the app home.


    The new authenticated Jira instance appears in your Jira Connections list.