The Adaptavist Group LogoDocumentation

Manage Your Subscription

Information on managing an existing subscription.

For a full explanation of plans, limits, and trial terms, see Plans and Licensing.

To begin managing your GitLab for Miro subscription:

  1. Access your app from the main panel in Miro.
  2. Open the Account & Billing page.
From here, you'll have access to the following scenarios.

View current plan

The View current plan scenario.

The Account & Billing page shows your current plan, status, and how many projects you have used against your limit.

Start a 30-day trial of the Business Plan

Information on starting a trial of the Business Plan.

A Starter team can start a trial of the Business level two ways:

  • From the Plans view - Navigate to the Account & Billing page and click View plans. From the Business Plan card, click the Start Free Trial button.
  • A Start Free Trial option appears when hitting the project limit via the Limit Modal. Just click to get started.

No payment method is required. The trial lasts 30 days. Each plan can be trialled once per Miro team.

Upgrade to Business Plan

The steps for purchasing a business plan.

Follow these steps to purchase the Business Plan:
  1. From Account & Billing, click View Plans.
  2. On the Business Plan card, choose Annual or Monthly billing.
  3. Click the Upgrade/Checkout button.
    You're directed to a secure Stripe checkout.
  4. Complete payment.
The panel automatically refreshes to your new plan.

Contact our Sales Team for Enterprise Plans

Information on conacting our sales team.

The Enterprise Plan card includes a Contact Us button; you may use it or simply email us at miro-apps@adaptavist.com.

Cancel subscription

How to cancel an active subscription.

To cancel an active subscription:
  1. From the Account & Billing page, click Manage.
  2. In the Salable customer portal that opens, follow the cancellation steps.
  3. Alternatively, click Cancel directly in the Account & Billing view.
After cancellation, your subscription stays active until the end of the current billing period. The Account & Billing view shows "Cancels on [date]."

Resume cancelled subscription

How to resume a cancelled subscription.

If your subscription is cancelled but still within the active period:
  1. From the Account & Billing page, click Resume.
  2. Confirm.
Auto-renewal is re-enabled, and the cancellation is reversed.

Update payment details

How to update your payment details for a purchased plan.

Note: If a payment fails, a banner appears in Account & Billing with an Update payment link.
To update your payment details:
  1. From the Account & Billing page, click Manage.
  2. In the Salable customer portal, update your payment method.

Search documentation

Start typing to search the docs.