Behaviours

Behaviours give you added control over fields in Jira and Jira Service Management. A field configuration customizes how fields behave across an instance. However, a behaviour in ScriptRunner for Jira Cloud allows you to take that field customization further, defining how fields behave for work items in a given space or work item context.

Behaviours provide options enabling you to customize how fields in Jira and Jira Service Management behave. Therefore, you can give your users clear direction when filling in fields on the Create Behaviour screen. For example, you may want to create a behaviour that hides a field for a specific user group until it's relevant for them to interact with that particular field.

You can create a behaviour that will:

• Prefill/preformat a template when a work item is created so users can easily follow it.
• Change the name or description that is displayed for a field.
• Hide or show a supported field only to people in a specific role.
  Note: Hidden fields can still be submitted if the HTML form is editied or browser requests are modified.
• Set a field value based on another supported field.

Behaviours in ScriptRunner for Jira Cloud can be used to reinforce your business processes. It's beneficial to think of a behaviour as one of your business rules or use cases and understand that it will only affect fields on spaces and work types specified by you.

Within the Behaviours feature, you can choose to change or alter one or more fields. These are essential to initiate a behaviour. As such, they must be defined from the outset and are mandatory.

Additionally, it is essential to determine the timing of when the script on the affected field should run: when the create screen first loads or when a change has been made to another supported field.