Get Help

There's nothing worse than something not working. So if you get stuck and need some help why not try browsing through our FAQs or reach out to our support portal, so we can get you back to work as quickly as possible. 

FAQs

Q. If I move to Mosaic can I keep my Tabs?

It is possible to move to the full Mosaic app, which gives you access to a wide range of useful macros, and still keep your existing tabs, with all their content and settings. To make the change you must first uninstall Tabs for Confluence from your instance. After Tabs is uninstalled you can then install Mosaic. Once Mosaic is installed your Tabs will work as they did previously with all their previous content and settings. 

Q. Why is there a delay when I open the Tabs editor?

A. The tabs editor checks which tabs on the page belong to your chosen group. This takes a few moments but allows you to edit all the tabs at once.

Q. Can I have more than one group of tabs?

A. Yes, to start a second group of tabs, just add another Tabs macro to the page. The second group can have different styling than the first group.

Q. I moved my tabs around on the edit page, and now they are in different groups. What happened?

If you change the position of the first tab on the edit page, it can split the tabs into different groups. We recommend rearranging tabs inside the editor to ensure all your tabs stay together. 

Q. What happens if I copy and paste tabs macros?

A. It depends on which tab you copy. If you copy the first tab in a group or a whole group of tabs, you will make a new group on the page. If you copy any other tab it will be added to the tab group above it on the page.

When you first open a tabs editor after copying and pasting tabs macros, it may ask you to confirm which tabs you are trying to edit. This is because the app can't tell which of the two identical tabs you are opening. After selecting Save in the macro editor this message will no longer appear.

Q. Does it matter which Tab I select to edit?

A. When you select the edit button for a Tab it opens the editor for the group that Tab belongs to. The editor will open the details for the tab you chose, but you can edit any of the tabs in the group.

Q Can I put other macros inside of Tabs?

A. It is possible to put other macros inside this one. Some larger or more complex macros may not work, or work differently than expected. 

When trying to figure out which marcos can be put inside others there it helps to identify the type of macro you are working with. There are two general types of macro:-

Rich Body Macros -There are macros that you can type in on the Confluence Edit page

Simple Macros - These are macros that you can not add anything to on the edit page, you can only affect them by opening them in the editor.

Typically Rich Body Macros, do not work as expected, or at all when put inside other Rich Body Macros.

Most, but not all Simple macros can be put inside a Rich Body Macro, and often work as expected.

See below for more information on what happens when you put various macros inside this macro.

MacroWorks As NormalNotes
Alert Macro

The alert will display each time that the macro holding it is opened.
Button Macro


Button Group

This type of macro will not fit inside another macro.
BibTeX Reference Macro

References within tabs will only display in a Summary Macro in the same tab.
BibTeX Summary Macro

The Summary Macro will only list BibTeX references within the same tab.

Card Macro


Footnotes within tabs will only display in a Summary Macro in the same tab.
Footnote Summary Macro

The Summary Macro will only list Footnote references within the same tab.
LaTeX Macro


Progress Bar Macro

Works as long as there is only one progress bar on a page. If there are multiple nested progress bars on a single page it can cause a failure. 
Round Rectangle Macro

This type of macro will not fit inside another macro.
Tabs Macro

This type of macro will not fit inside another macro.
Tooltip Macro


MacroWorks As NormalNotes
Action Item

You can add the macro, but it doesn't keep it's status while in the tab.
Attachments

This macro displays the attachements on the page. However the drag and drop upload function does not work. 
Blog Posts


Bullet List


Code Snippet


Contributors


Contributors Summary


Chart

This type of macro will not fit inside another macro.
Change History


Children Display


Content by Label


Content Report Table


Create From Template


Date


Decision


Decision Report


Emojis


Error Panel


Excerpt

This type of macro will not fit inside another macro.
Excerpt Include



Expand

If you wish to use this macro you can put it in the cell of a table, inside the macro.
Files and Images


Gallery


Iframes


Include Page


Info Panel


Jira Charts


Jira Issues


Jira Legacy


Jira Roadmap

Only displays a link.
Layouts

This type of macro will not fit inside another macro.
Labels List


Link


Mention


Note Panel


Numbered List


Opsgenie Incident Timeline


Page Index


Page Properties

This type of macro will not fit inside another macro.
Page Properties Report

This macro works as normal except when the table contains any other macros. 
Page Tree


Page Tree Search


Popular Labels


Profile Picture


Related Labels


Recently Updated 


Recently Updated Dashboard


Roadmap Planner

The roadmap displays, but the links do not display when you hover over the bars. 
Shared Links Bookmark


Spaces List


Status


Success Panel


Table 


Table of Contents


Table of Content Zone

This type of macro will not fit inside another macro.
Task Report

If you have enough tasks to result in multiple pages of tasks, you may not be able to scroll through the pages. 
Team Calendars


Trello Card


Trello Board

Although the board will display in edit mode, it does not display in view mode. 
User Profile


Warning Panel


Widget Connector


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