Get Help
There's nothing worse than something not working.
If you get stuck and need some help, browse through our FAQs for help, or reach out to our support portal, and we'll help you as quickly as possible.
System status
Here's our system status page: http://status.connect.adaptavist.com
Any known incidents or maintenance windows are posted there. You can also view the status of our services and various systems that we depend on.
FAQs
- Q. Why is there a delay when I open the Tabs editor?
- A. The tabs editor checks which tabs on the page belong to your chosen group. This takes a few moments but allows you to edit all the tabs at once.
- Q. Can I have more than one group of tabs?
- A. Yes, to start a second group of tabs, just add another Tabs macro to the page. The second group can have different styling than the first group.
- Q. I moved my tabs around on the edit page, and now they are in different groups. What happened?
A. If you change the position of the first tab on the edit page, it can split the tabs into different groups. We recommend rearranging tabs inside the editor to ensure all your tabs stay together.
- Q. What happens if I copy and paste tabs macros?
A. It depends on which tab you copy. If you copy the first tab in a group or an entire group of tabs, you will make a new group on the page. If you copy any other tab, it will be added to the tab group above it on the page.
Note:When you first open a tabs editor after copying and pasting tabs macros, it may ask you to confirm which tabs you are trying to edit. This is because the app can't tell which of the two identical tabs you are opening. After selecting Save in the macro editor this message will no longer appear.
- Q. Does it matter which Tab I select to edit?
A. When you select Edit for a tab, it opens the editor for the group that tab belongs to. The editor will open the details for the tab you chose, but you can edit any of the tabs in the group.
- Q. Can I put other macros inside of tabs?
A. It is possible to put other macros inside this one. Some larger or more complex macros may not work, or work differently than expected.
When trying to figure out which marcos can be put inside others, it helps to identify the type of macro you are working with. There are two general types of macros:
Rich Body macros: macros that you can type in within a Confluence edit page
Simple macros: Those you cannot add anything to on the edit page; macros you can only affect by opening them in the editor.
Note: Typically, Rich Body macros do not work as expected when placed inside other Rich Body macros. However, most Simple macros can be placed inside a Rich Body macro and often work as expected.
Atlassian Macros inside Tabs
| Macro | Works As Normal | Notes |
|---|---|---|
| Action Item | You can add the macro, but it doesn't keep it's status while in the tab. | |
| Attachments | This macro displays the attachements on the page. However, the drag and drop upload function does not work. | |
| Blog Posts | ||
| Bullet List | ||
| Code Snippet | ||
| Contributors | ||
| Contributors Summary | ||
| Chart | This type of macro will not fit inside another macro. | |
| Change History | ||
| Children Display | ||
| Content by Label | ||
| Content Report Table | ||
| Create From Template | ||
| Date | ||
| Decision | ||
| Decision Report | ||
| Emojis | ||
| Error Panel | ||
| Excerpt | This type of macro will not fit inside another macro. | |
| Excerpt Include | ||
| Expand | If you wish to use this macro you can put it in the cell of a table, inside the macro. | |
| Files and Images | ||
| Gallery | ||
| Iframes | ||
| Include Page | ||
| Info Panel | ||
| Jira Charts | ||
| Jira Issues | ||
| Jira Legacy | ||
| Jira Roadmap | Only displays a link. | |
| Layouts | This type of macro will not fit inside another macro. | |
| Labels List | ||
| Link | ||
| Mention | ||
| Note Panel | ||
| Numbered List | ||
| Opsgenie Incident Timeline | ||
| Page Index | ||
| Page Properties | This type of macro will not fit inside another macro. | |
| Page Properties Report | This macro works as normal except when the table contains any other macros. | |
| Page Tree | ||
| Page Tree Search | ||
| Popular Labels | ||
| Profile Picture | ||
| Related Labels | ||
| Recently Updated | ||
| Recently Updated Dashboard | ||
| Roadmap Planner | The roadmap displays, but the links do not display when you hover over the bars. | |
| Shared Links Bookmark | ||
| Spaces List | ||
| Status | ||
| Success Panel | ||
| Table | ||
| Table of Contents | ||
| Table of Content Zone | This type of macro will not fit inside another macro. | |
| Task Report | If you have enough tasks to result in multiple pages of tasks, you may not be able to scroll through the pages. | |
| Team Calendars | ||
| Trello Card | ||
| Trello Board | Although the board will display in edit mode, it does not display in view mode. | |
| User Profile | ||
| Warning Panel | ||
| Widget Connector |