Once you add Workflow Steps for Jira to Slack, download and import our workflow templates to quickly accelerate your Slack-automation game. Think of each of these templates as a massive head-start rather than a complete, ready-to-use workflow. Once imported, you'll need to review and customize the workflow steps for your specific needs. 

After you download and import a template, check out the links in Step 6 at the bottom of this page to review step-by-step customization instructions for each of the template options. Instructions cover the fine details surrounding the following custom options, plus a lot more:

  • Specifying the Slack channel where the workflow will initiate
  • Designating who will be prompted, at what time, and by what means
  • Defining your desired Jira instance and project, as well as the Jira update you want the workflow to make, e.g., create a new ticket, add a comment to an existing ticket, etc.
  • Authoring custom workflow messages to your teammates and coworkers

Download Workflow Templates

Here are a few super useful templates to help you get started with Workflow Steps for Jira.

Click a template name to download the files. Steps illustrating how to import template files to Slack are just a short scroll down the page.

  • Submit a Request
    Prompt and record service-request details to a new Jira issue without leaving Slack. 
  • Respond to a Bug Report
    Create Jira issues by reacting to Slack comments with an emoji of your choice.
  • Gather Feedback
    Turn useful Slack feedback into comments on a Jira issue by reacting to Slack comments with an emoji of your choice.
  • Assign Onboarding Tasks
    Automate onboarding tasks, such as HR enrollment tasks or reading/posting assignments, to new members of a Slack channel.
  • Status Report
    Schedule status reports from any channel (or any individual) in Slack, and add those updates to specified Jira issues as comments.
Have a workflow that's too good not to share? Email the workflow file to us at slacksupport@adaptavist.com, and we'll consider adding it to this page!

Importing a Template to Your Slack Workspace

The following steps describe how to import the template from your computer into Workflow Builder.

Prerequisite: Ensure you've downloaded a workspace template to your local machine. If you haven't, you can find the download links near the top of this page.

  1. In Slack, click the workspace drop-down menu in the upper-left corner, and select Tools > Workflow Builder.

    Workflow Builder
     opens in a new dialog. 

  2. Click Import in the upper-right corner of the Workflow Builder dialog. 

  3. Navigate to and select the workflow template on your local machine, then click Open.
    You are prompted to edit the workflow's name.

  4. Click Next.
    A success message appears, and the template is imported to the Your Workflows tab.

  5. Click Got It to close the message.
    The imported workflow and its steps appear, ready for you to review and customize the steps.

  6. Click the link below that corresponds to the template you imported, and follow the step-by-step instructions for customizing the template to your specific needs.

         - Submit a Request
         - Respond to a Bug Report
         - Gather Feedback
         - Assign Onboarding Tasks
         - Status Report

    Use the Activity and Settings tabs to monitor activity, update the workflow name, manage collaborators, and more.