Switch User Function

Enable and use the Switch User function to temporarily assume the identity of another user as a Jira administrator.

You can switch user as described below, or through the Switch User built-in script. The switch user function is enabled by default. However, you may wish to disable this feature if you have extremely strong compliance requirements.

Note: Users with Script Edit Permissions can still create scripts that perform a user switch via the API.

How to enable/disable

To enable or disable Switch User follow the steps below:

From ScriptRunner, select Settings.
Select the Instance Settings tab.
Toggle the Switch to a Different User option to on or off.

How to switch user

With ScriptRunner an administrator can easily switch user to temporarily assume the identity of another. Use the Switch User built-in script to switch users.

To switch back to your original user, click the Return to session as [your name] link in the Switch User banner, or log out and in again.