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You can create behaviours to:

• Make a field mandatory depending on other data entered on the issue screenPrefill/preformat a template for the Description field for users to follow when an issue is created.

• Make a custom field read-only dependent on user role or group.

• Conduct server-side validation of field data, before the issue screen is submitted.

• depending on the workflow state.

• Dynamically make calls to external data sources based on user selections when an issue is created.

• Hide a custom field depending on the workflow state, or the value of another custom fieldSet a field value depending on other issue screen data.

Behaviours give you more options to customize how fields in Jira behave, so you can show/hide additional fields when a particular option is selected. For example, you give users the option to select a checkbox when they do not know their SEN (Support Entitlement Number). You can set up a behaviour to show additional fields when this checkbox is selected, to collect the information required to identify them.

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