How-to get logs

Backend logs

  • Navigate to Confluence > Administration > General Configuration > Logging and Profiling.
  • Add "ie.mile.confluence.jiraintegration" package to the "Class/Package Name" field. Select "ALL" for the "New Level" field and press "Add entry" button.
  • Find the "Mark logs" section on the same page. Press "Mark" button.
  • Navigate to a Confluence page affected by the bug. Refresh the page. Complete the steps that trigger or demonstrate your issue on the page.
  • Generate the support-zip using the guide https://confluence.atlassian.com/support/create-a-support-zip-790796819.html

HAR file (extended guide)

HAR file (brief guide)

  • Open up your browser(Chrome is best suited) and enable the Developer Tools.
  • Select the "Network" tab.
  • Enable preserve log
  • Complete the steps that trigger or demonstrate your issue.
  • Wait until it has finished loading.
  • Right-click and select "Save all as HAR with content"

JavaScript log

  • Open up your browser(Chrome is best suited) and enable the Developer Tools.
  • Select the "Console" tab.
  • Clear the console (Ctrl + L)
  • Complete the steps that trigger or demonstrate your issue.
  • Wait until it has finished loading.
  • Right-click and select "Save as"
On this page