Switch to a Different User Built-In Script

The Switch User built-in script allows administrator users to temporarily assume the identity of another user.

This script is enabled by default. However, you may wish to disable this feature if you have extremely strong compliance requirements.


Users with Script Edit Permissions can still create scripts that perform a user switch via the API.

How to enable/disable

To enable or disable Switch User follow the steps below:

  1. Click the administrator Cog, and select ScriptRunner from the drop-down options.

  2. The Browse menu opens. Click Settings in the left-hand menu options.

  3. Toggle the Switch to a Different User Script option to on or off.

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