Switch to a Different User Built-In Script

The Switch User built-in script allows administrator users to temporarily assume the identity of another user.

This script is enabled by default. However, if you have extremely strong compliance requirements you may wish to disable this feature.


Users with Script Edit Permissions can still create scripts that perform a user switch, via the API.

To enable or disable Switch User follow the steps below:

  1. Click the administrator Cog

  2. Navigate to ScriptRunner in the sidebar and select ScriptRunner Settings.

    Alternatively, if you are already on a ScriptRunner administration tab, click the Cog tab.

  3. Toggle Switch to a Different User Script on/off.