JQL Keywords Synchronization

When ScriptRunner for Jira Cloud is installed, an administrator must perform an initial synchronisation. Although the administrator initiates the synchronisation process, the issues are accessed as the ScriptRunner user. Synchronisation is also required after migrating from ScriptRunner for Jira Server to Cloud.

ScriptRunner Enhanced Search augments each issue in your Jira instance with some additional metadata and provides a number of JQL keywords that you can use within your JQL queries to access this metadata. These keywords allow users to search for previously unavailable variables, such as the number of sub-tasks (numberOfSubtasks). The metadata is stored within your Jira instance.

The 'Issue Updated' field on your issues is NOT affected by the metadata that we store against each issue.

(<number of issues in instance> * 0.00029) / 50

Perform an Initial Synchronisation

1. Navigate to the JQL Keywords Sync page from the Jira Administration menu by selecting Apps→ScriptRunner→JQL Keywords Sync.
2. Click the Sync All Issues button, as shown below:

A list displays containing metadata that is stored for each issue, including:

• a list of the link types (e.g. Blocks) for linked issues

• the number of issue links

• a list of link names (e.g. "is cloned by") for linked issues

• number of attachments on the issue

• list of file extensions from attachments

• the date on which the first attachment was added to the issue

• date on which the last (most recent) attachment was added to the issue

• list of username that added attachments to the issue

• number of subtasks of the issue

• list of project roles that worklogs were restricted to

• list of user groups that worklogs were restricted to

• number of comments on the issue

• date of the first comment on the issue

• date of the last (most recent) comment on the issue

• list of all dates on which comments were added to the issue

• list of usernames that have added comments to the issue

• list of project roles that comments have been restricted to

• list of user groups that comments have been restricted to

• the username of the person who last (most recent) made a comment on the issue

• the project role that the last (most recent) comment was restricted to

• the user group that the last (most recent) comment was restricted to

Enhanced Search Syncing

JQL Keyword Sync

As outlined in the introduction above, a JQL Keyword sync is required only once after installing or migrating to ScriptRunner for Jira Cloud. As this sync needs to update every issue in your instance, it can take a significant amount of time if your instance contains a large number of issues.

The metadata saved to your issues allows for faster recall when searching because many searches will find the metadata instead of calculating it on the fly each time you search. You may search directly for these keywords, or you may search using JQL functions that use this metadata. Many Enhanced Search functions will use the metadata saved to your issues to run searches.

Issue Sync

When issues are updated (added or edited in some way) in Jira, the data stored in Enhanced Search needs to be updated so that your searches use the most updated information on your issues. The issue sync includes updating metadata and occurs every 1-5 minutes. 

Filter Sync

The results of a filter need to be accurate, so ensuring that the Jira filter (results of ES search) has the latest information from the original Enhanced Search filter is necessary. The filter sync occurs every 1-10 minutes and fetches all users who own ES filters and sends a message to synchronise.

JQL Keyword Sync for Enhanced Search Functions 

Although not all Enhanced Search functions require a JQL keyword sync, there are specific functions that do, including:

• addedAfterSprintStart

• linkedIssuesOf

You should also be aware that all JQL aliases also require a JQL keyword sync.

Permissions

The ScriptRunner user can only see comments and worklogs from the following groups:

• jira-core-users

• jira-servicedesk-users

• jira-software-users

• jira-servicemanagement-users-<sitename>

• jira-workmgmt-users-<sitename>

• jira-software-users-<sitename>

Search results will be incorrect if the ScriptRunner user does not have permission to view:

• Edit all issues (edit permission is required to store the additional metadata).

• All comments, including those restricted to a particular group/role.

• All worklogs, including those restricted to a particular group/role.

If worklogs and comments are restricted to a role, ensure the role is assigned to the group the ScriptRunner user belongs to under Project Settings.

Related Content

• JQL Sync Status and Add-on User Permissions
• Use workflow properties
• Migrate from ScriptRunner for Jira Server/DC to Cloud