Licensing FAQ

If you wish to discuss quotes and discounts, please visit our contact page, and select Licensing when you choose the type of enquiry. For all other licensing questions, contact Atlassian.

How can I extend my trial license for ScriptRunner?

See Atlassian's Purchasing and Licensing FAQ for information on how to extend your trial license. 

Is my ScriptRunner version compatible with my Jira version?

See Atlassian's Version history page for information on version compatibility. 

What happens when my ScriptRunner license expires?

Server

If your Server license expires, the app should continue to work. However, you will no longer be entitled to the following:

  • Upgrades to new versions
  • Bug fixes/new features
  • Support from us per our SLA.  

We strongly advise you to keep your license up to date so that if you run into issues you are entitled to receive support from us. 

Data Center

If your Data Center license expires your ScriptRunner instance will stop working, and scripts will no longer run. However, your configuration will not be lost, and everything ScriptRunner will resume as soon as your license is renewed.

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