Switch User

The Switch User built-in script allows administrator users to temporarily assume the identity of another user. Switch User has a variety of uses, such as:

  • Reproducing and troubleshooting problems specific to a user to diagnose permissions issues.

  • Updating an issue on behalf of another user if they are unavailable.

To switch back to your original user, click the Return to session as link in the Switch User banner.

You can disable/enable this feature in ScriptRunner Settings. See our settings documentation for more information.