Automatically make a comment on a linked issue in another project

Use a ScriptRunner to automatically add a comment to linked issues in Project 1 when an issue from Project 2 is Resolved.

Also the comment can include a link back to the Project 2 issue and the summary of that issue.


import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.jql.parser.JqlQueryParser

import com.atlassian.jira.web.bean.PagerFilter

// text field containing tiny url *name*

def textFieldName = "Tiny URL"

def issueManager = ComponentAccessor.getIssueManager()

def customFieldManager = ComponentAccessor.getCustomFieldManager()

def jqlQueryParser = ComponentAccessor.getComponent(JqlQueryParser)

def searchService = ComponentAccessor.getComponent(SearchService)

def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

def commentManager = ComponentAccessor.getCommentManager()

def resolvedIssue = issue

def cf = customFieldManager.getCustomFieldObjectByName(textFieldName)

def tinyUrl = resolvedIssue.getCustomFieldValue(cf)

// update this query with the project(s) you want to search for the matching url

def query = jqlQueryParser.parseQuery("issueFunction in issueFieldExactMatch('project in (JRTWO)', '$textFieldName', '$tinyUrl')")

def searchResults =, query, PagerFilter.getUnlimitedFilter())

searchResults.issues.each { issue ->

    def commentBody = """${resolvedIssue.key} has been resolved:





    commentManager.create(issueManager.getIssueObject(, user, commentBody, true)