Steps 4 - 8
Enter a description like "Close one week old Resolved tickets with no response"
Use the appropriate JQL to catch your old tickets like the below code block
status = Resolved and updated <-7d
Type in the user to run this script as
Enter a valid cron expression, for example to run it every weekday at 10am use: "0 00 10 ? * MON-FRI"
Then choose the appropriate Action and save your escalation