Support and FAQ

Feedback and contact info

All suggestions and feature requests are very welcome.

Submit a feedback form or contact us directly.
Either way, we'll get back to you very soon!


What is Recurring Tasks?

Recurring Tasks for is the first app that lets you create any number of recurring items all at once. You can accurately reflect routine tasks in your boards, calendar, timelines, Kanban, and reports.

How can I create a recurring task with a subitem?

Open a subitem task already created on your board and install Recurring Tasks in the side panel view tab. In order for Recurring tasks to work for subitems as well, the app must be installed once in a subitem task in the side panel view tab.

Where can I learn more about the app?

Read our Intro blog for help getting started with Recurring Tasks for Get step-by-step instructions, along with some example use cases.

What happens if I uninstall the app?

If you uninstall the app, you won't be able to continue using it. However, the recurring tasks you created will remain, and you can continue to edit and interact with them.

Where can I purchase a plan?

Recurring Tasks supports billing through Ensure the app is installed in your account first, and then complete the following steps:

  1. Click the Installed Apps button located at the top right corner of the apps marketplace. Click Recurring Tasks.
  2. You will be redirected to the app's main page. Click the Billing tab found in the menu at the top left of your screen.
  3. Once in the Billing tab, click Upgrade plan.
  4. Choose a plan based on what works best for you and your team! Once you select a plan, click Continue to checkout at the bottom right corner of your screen.
  5. Pay by credit card or PayPal and click Complete your purchase at the bottom right corner of your screen.

Can I edit the batch of recurring tasks I created and edit or delete them altogether?

Since our app is currently in Beta, only some features are available. You can not edit recurring items in a batch; they must be edited/deleted individually. This is coming soon!

Who can use the app?

Once installed, the app is available for everyone in that account. However, the app must be added directly to each board from the item view.

Is pricing per-user or per-account?

The pricing is per account and is based on the account's number of users.

Can I change my plan?

If you purchased a paid plan and want to change it before it is renewed, please get in touch with us through the support portal. If you are still in the trial phase, cancel the current plan and purchase the one you prefer.

How much are VAT charges and rates?

VAT charges and rates vary based on the rules and regulations of the country you are purchasing. For further information, please check with your Finance team or relevant authorities.

What about privacy and security?

Visit our End User License Agreement and Privacy Policy for more information.

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