Project Configurator can export and import the following objects in Jira.
If exporting or importing only the configuration of projects, the objects listed below can be handled. Links provide further information specific to some object types.
Issue Type Scheme
Custom field (including its configuration schemes)
Issue Type Screen Scheme
Priority Schemes (since version 2.2.4-J7)
Issue link types
Issue Security Scheme
Members of project roles in the project
(since version 2.3.0-J7)
Request types (including their fields, predefined values and status mappings)
Request type groups
SLAs (including calendars, goals and start/stop/pause conditions)
(since version 2.3.2-J7)
Automation Rules and Default Event User
(since version 2.3.4-J7)
Portal settings (name, intro text, announcement, whether agents can manage announcements). Logos are not supported.
Email integration settings
Knowledge base integration
Customer satisfaction feedback survey configuration
(since version 2.3.8-J7)
If exporting or importing complete projects(i.e., their configuration, data, and attachments), the following object types will be handled, in addition to the previous list of configuration objects:
Issues, including all their parts like:
- Any missing users that are referenced by the issue data being imported
Customer satisfaction feedback survey results (since version 2.3.5-J7)
Organizations (since version 2.3.6-J7)
Project Configurator uses Jira's built-in data import functionality to import your project data and is therefore subject to the restrictions
described in Atlassian's Restoring a Project From Backup.
If you are importing complete projects, you should be aware of of how your project data will be handled by reviewing the 'Preparing
your target Jira instance' section of this article.
Only on Jira 7
If the source data contains sprint and ranking information (Jira Software) this will also be transferred.
If transferring a Service Management project, these items will be migrated:
Customer request type for issues
Customer satisfaction surveys