Project Configurator for Jira Server and DC

No Timezone Information in the Exported Data

Problem: The exported data will certainly contain date/time fields but no reference to the timezone where those values are valid. As a result, if the source and target instances use different timezones, the time values will be shifted by the time difference between those zones.

Solution: See the following bug reports:

  • JSWSERVER-5433 - Restoring Sprint data in a different server timezone broken

  • JRASERVER-26039 - Verify the system timezone when an XML backup is restored

The workaround: make sure that source and target instances are using the same timezone.