Project Configurator for Jira Server and DC

How to Identify Where Objects are Used in a Workflow

Sometimes when exporting or importing a workflow, you may encounter an error relating to an object such as a status, a custom field, or a resolution which does not exist, and you must identify which area of the workflow where the object is referenced to update the reference to the object.

Step-by-Step Guide

In order to identify where the item referenced is used, you should follow the steps outlined below in order to export the workflow out to XML so that you can search the XML to identify where the object is referenced.

  1. Navigate to the workflows page located at <JiraBaseURL>/secure/admin/workflows/ListWorkflows.jspa

  2. Locate and open the workflow mentioned in the error.

  3. Click the Export drop down in the top left-hand corner of the screen when viewing the workflow.

  4. Select the As XML option from the dropdown menu.

  5. Wait for the workflow to download as an XML file in your web browser.

  6. Open the downloaded XML file in a text editor.

  7. Search for the object mentioned in the error to identify all areas where the object is referenced in the workflow.