Enhanced Support

Learn how to enable/disable Enhanced Support.

Enhanced Support is an optional feature in Guided Pathways which gives users access to Intercom, our In-App help.

We use Intercom to announce changes to users. Users can also directly ask us for help without the need to create a support ticket. Turning off Enhanced Support removes access to Intercom for all users.

To enable/disable Enhanced Support:

1. Navigate to Confluence Administration and select Apps.

2. Select Guided Pathways -Feature Controls.

3. Toggle Enhanced Support on/off.
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