Renewal Guide

Server products and apps are hosted on your servers. Licenses are perpetual, and the purchase price includes 12 months of maintenance (support and version updates). You can renew maintenance after 12 months at 50% of the current purchase price. Renewing your server software maintenance is entirely optional, but it will ensure your continued access to the following great benefits:

Stellar Support

You’ll continue to receive Adaptavist’s Encryption for Jira support for another 12 months. Our support is available to you via our online support system.

Software Updates

Our products continue to evolve via frequent and significant updates. If you’re after new features, ever-improving usability, and the latest innovations, active software maintenance ensures you continue to receive all the latest software updates for another 12 months.

Peace of Mind

If your team depends on our products for its day-to-day activities, having a guaranteed direct line of contact to a committed support team offers fantastic peace of mind. Renewing ensures the privileges of software maintenance continue uninterrupted.

What happens when the included maintenance ends?

After the first 12 months, your software maintenance will expire and you will no longer be able to receive technical support or software updates. Renewing your software maintenance is done purely at your discretion and can be renewed in advance of your maintenance expiration to ensure uninterrupted access to the support and software updates. As all commercial and academic licenses are perpetual, you can use your software into perpetuity. This means the server product will continue to operate in it’s current state after the maintenance period expires.